SAEED KHAN ALL SYSTEMS OPERATIONAL --:--:-- PT

SAEED KHAN_

DATA CENTER OPERATIONS · NETWORK INFRASTRUCTURE

Data center operations and network infrastructure professional with 3+ years supporting high-availability environments at NVIDIA and Amazon Web Services. Hands-on across server lifecycle operations, rack & stack, break-fix, fiber optics, DWDM, and capacity work on Cisco, Juniper, and Ciena platforms — with experience in high-severity incident response, vendor coordination, documentation, and technician mentoring. Currently pursuing a B.S. in Computer Science and advancing CCNA-based networking skills.

EMAIL ME LINKEDIN ↗
0+YEARS · HIGH-AVAILABILITY OPS
0VENDOR PLATFORMS · CISCO / JUNIPER / CIENA
0HYPERSCALE ENVIRONMENTS · NVIDIA / AWS

01 · PROFESSIONAL EXPERIENCE

Laboratory Technician

NVIDIA ACTIVE
JUN 2026 – PRESENT
ON-SITE
  • Coordinate data center implementation, equipment bring-up, maintenance, and decommissioning activities; track deliverables and capacity updates.
  • Rack, stack, install, configure, and troubleshoot servers, network equipment, storage systems, and related hardware assets.
  • Support network equipment turn-ups by connecting console and out-of-band links, patching copper and fiber, validating link status, and updating cable and port documentation.
  • Trace and troubleshoot physical-layer connectivity issues involving optics, fiber, patch panels, and switch ports; coordinate escalations with network engineering.
  • Resolve break-fix and maintenance tickets, document work to global operating standards, and participate in daily DC Ops stand-ups.
  • Conduct preventive walk-throughs and provide vendor escorting and Tier 1 support during third-party hardware or maintenance interventions.

Data Center Operations Technician

Amazon Web Services 3.5 YRS
JAN 2023 – JUN 2026
SANTA CLARA, CA
▲ PROMOTED — DATA CENTER OPERATIONS TECHNICIAN L3 · JUL 2024 – JUN 2026
  • Led resolution of complex capacity tickets, rackdowns, high-impact networking incidents, large-capacity host work, and high-severity production events.
  • Supported multiple POPs and troubleshot Cisco, Juniper (MX, QFX, EX, PTX), Ciena WaveServer, and DWDM infrastructure.
  • Led infrastructure and capacity projects at additional POP sites, coordinating site readiness, vendor work, fiber/cabling, hardware deployment, and project closeout with engineering teams.
  • Configured switches, replaced optics, ran fiber between switches and aisles, coordinated vendor cabling and data center projects, and managed RMAs.
  • Diagnosed and resolved connectivity issues across OSI Layers 1–3 — fiber and optic faults, interface and VLAN problems, switching, and IP reachability; assisted network engineers and external teams with coordinated Layer 4–7 transport and application troubleshooting.
  • Diagnosed and replaced motherboards, CPUs, GPUs, RAM, NICs, power supplies, fans, HDDs, SSDs, M.2 drives, cabling, and other server components.
  • Mentored technicians, created an intern training page for incoming interns, partnered with engineering teams, and contributed to metric and service-goal reviews.
  • Deployed, configured, and maintained hardware across AWS data centers; managed fiber-optic infrastructure, performed break-fix work, and supported high availability.
  • Assisted the core operations team with server maintenance, parts replacement, and foundational hardware troubleshooting.

Technical Support Technician

Pegatron 1 YR
JAN 2022 – DEC 2022
ELK GROVE, CA
  • Performed component-level assembly, disassembly, and troubleshooting on iPhone 10, iPhone 11, and iPhone 12 devices.
  • Executed diagnostic testing to identify hardware failures and software errors, supporting high product-quality standards.

02 · TECHNICAL SKILLS

DATA CENTER

rack & stackdeployment decommissioningbreak-fix capacity planningpreventive maintenance ticketing

NETWORKING

CiscoJuniper MX / QFX / EX / PTX Ciena WaveServerDWDM fiber & opticsPOP support routing & switching

SYSTEMS & LEADERSHIP

Linuxserver / storage hardware diagnosticsRMAs incident responsevendor coordination documentationmentoring

03 · EDUCATION

Western Governors University

Bachelor of Science, Computer Science
MAY 2025 – PRESENT · IN PROGRESS
Relevant coursework: Data Structures & Algorithms, Discrete Mathematics, ITIL methodologies, Networking Fundamentals.

Heald College — Stockton

Associate of Arts and Sciences (A.A.S.), Information Technology
2012 – 2014

04 · CONTACT

Open a ticket. I respond fast.

Based in the San Francisco Bay Area and on-site at NVIDIA. For roles, projects, or anything data center and network infrastructure — reach out any time.

KHANSAEED100@YAHOO.COM LINKEDIN ↗